Several months ago I was contacted by a woman looking for a transcriptionist. Even though I no longer provide this service, I got some basic information and told her I’d check around to see if I could find someone to help.
I called back the next day and inadvertently got to speak to her boss. I explained that I’d found three options for him, one local (as he had requested), and two outside the area. and asked if it would be okay for me to give them his contact information.
He agreed, but was genuinely shocked that I had called back, and that I would be willing to help him find someone. I explained that he had a need I could help fulfill because of my connections within the industry, and that I was happy to be of service.
We spoke for several more minutes, just general chit chat about what each of us does, and I went on my merry way. Two weeks later I reconnected to be sure the three referrals I’d sent him had indeed followed through.
They had, and he was very appreciative for my referrals. We exchanged a few more niceties and wished each other well.
About two weeks later, he called me with referrals to two prospects he thought would be a good fit for me. WOW, who would have thought that just because I went a little out of my way, that someone would feel obliged to return the favor?
Both of his referrals turned into new clients, and I feel as if I have made a connection with someone who will most likely be a good resource for years to come. I’ve even returned the favor and suggested his services to several of my networking buddies with a need; networking at its best. We both seem to have similar business standards and acumen, making for an unexpected friendship.
The lesson for me was to leave no stone unturned. If you’re presented with a situation where you’re not the right fit for someone, don’t stop there. Be a resource, help them to find a good fit and you may enjoy an unexpected connection to someone who can help you grow your business. I consider it to be a part of my overall service to customers and prospects. In doing so, I have created a relationship that will be beneficial to my business for years to come!
Jeannine Grich, CVA, MVA, EthicsChecked™, provides marketing and social media support, training and consulting to busy entrepreneurs. For information about finding a VA, download her FREE 10-Step Guide to Finding the Right VA, or to learn why Social Media should be an important part of your marketing plan with her FREE Report, Social Media Marketing Benefits, visit: https://accbizsvc.com, or contact her at [email protected]