Want to know what keeps a lot of freelancers and service providers from charging what they’re really worth? It’s that all-too-common belief that “I am not a salesperson.” Combine that with a healthy dose of “It’s rude to discuss money,” and you can see why it’s just easier to keep your rates low. It’s time […]
Category: Working with Clients
Be Social on Facebook, Reach Out and Make Friends
So many business owners forget about the “social” part of social media. A huge component of what makes social media work for you is actually being social. It’s simply not enough to create your personal profile and business page and then disappear, waiting for people to find you and buy from you. While that sounds […]
Be Confident in Your Business and Always Ask for the Sale
Let’s state the obvious: you’re in business to earn money. Yes, you want to help others as well, but you want to make a profit with your business, am I right? In order to make a profit, you need to sell your products and services. But is it enough to just create products and wait […]
5 Tips for Being a Better Listener for Your Coaching Clients
If you’re a coach, you better be a good listener. You need to hear what your clients say; no daydreaming allowed. Yes, you need to have expertise to help them work through their problems or to improve their mindset, but you won’t know which advice to offer if you don’t listen carefully. In today’s busy […]
How Much Transparency Is Too Much?
We’ve talked before about storytelling and authenticity, and how being your true self is your most powerful branding tactic. But just how open and honest should you be when it comes to sharing your story? Pat Flynn and Jon Lee Dumas are notorious for their transparency, even going so far as to post monthly income […]
5 Tips for Being a Better Listener for Your Coaching Clients
If you’re a coach, you better be a good listener. You need to hear what your clients say; no daydreaming allowed. Yes, you need to have expertise to help them work through their problems or to improve their mindset but you won’t know which advice to offer if you don’t listen carefully. In today’s busy […]
Are Your Clients Happy? How to Measure Client Satisfaction
If you don’t hear any complaints from your clients, you might assume that they are satisfied with your service or product. But are they really satisfied or are they just non-confrontational and looking for another provider behind your back? The easiest way to attain client feedback is with a survey. You can set these up […]
Spread Kindness to Ensure Loyalty…From Team Members to Clients
Hiring and training new team members is a time-consuming experience so it’s worthwhile to value their skills and treat them well, so they remain loyal to you. Of course, no one can predict when a change will become necessary but valuing your team members can lessen the chances of them wanting to jump ship within […]