Category: Working with Clients

How Much Transparency Is Too Much?

We’ve talked before about storytelling and authenticity, and how being your true self is your most powerful branding tactic. But just how open and honest should you be when it comes to sharing your story? Pat Flynn and Jon Lee Dumas are notorious for their transparency, even going so far as to post monthly income […]

5 Tips for Being a Better Listener for Your Coaching Clients

If you’re a coach, you better be a good listener. You need to hear what your clients say; no daydreaming allowed. Yes, you need to have expertise to help them work through their problems or to improve their mindset but you won’t know which advice to offer if you don’t listen carefully. In today’s busy […]

Are Your Clients Happy? How to Measure Client Satisfaction

If you don’t hear any complaints from your clients, you might assume that they are satisfied with your service or product. But are they really satisfied or are they just non-confrontational and looking for another provider behind your back? The easiest way to attain client feedback is with a survey. You can set these up […]